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Family hotel in Serfaus

The Kirschner Family – "That's Us"

That's us – the Kirschner family from Hotel Gabriela Serfaus. Believe it or not, our family comprises four generations, from Grandma to grandaughter, Laura Pia. Each family member in his or her own special way brings a certain charm to our hotel. With heart and family cohesion, we have made our dreams come true over time and welcome guests from all over the world every day who want to spend their best time of the year with us. Come over and get involved in a holiday where warmth and enjoyment comes first.

We look forward to you!

Family Kirschner
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General Manager and speed record holder

"I enjoy being around people."

Our Reinhard is a born host if there's ever been one. Reinhard likes being among company, he likes people. Whenever he goes on holiday himself, he knows the entire hotel after five minutes. The born entertainer originally wanted ...

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From Dishwasher

To Hotel MAnager

"You can achieve a lot if you stick together."

„A girl doesn't have to learn anything!“ That's how they used to think in Langesthei, a tiny village with only a handful of residents deep in the Paznau valley.  This way of thinking was also applied to the young Gabi, who neverthless, in her own ...

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Junior Manager, world Traveler
and Master of the Kitchen

"He who has travelled, sees life differently."

When he was only seven years old, it was clear for our Gerald: "I'm gonna be a chef!" From that moment on, our hands were full trying to keep the eager young chef away from the kitchen - which wasn't designed with small children in mind. He couldn't be swayed ...

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Junior Manager and
italian-tyrolean with a big heart

„Behind every great man, stands a strong woman with a lot of finesse.“

An air of southern Italy came into the Kirschner family with Claudia. Claudia comes from the island of Ischia. Her father is Italian and her mother is a 'Serfauer' who followed her heart to Italy. Claudia did it the other way around ...

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Grandma Maria &
Grandpa Martin

Breakfast Lady aND Alpine Farmer

Who's first at the breakfast buffet? That's clear. It's Grandma Kirschner, who always sees to it that our guests have everything they need. Making sure that the eggs are perfectly prepared is one of her daily tasks. We're very grateful for our dear Grandma that she is still contributing so reliably after all the years. 

Unfortunately, Grandpa Martin left us in August 2021. He was happy when the sky was near and the valley far away - as they say in the mountains. In order to be happy, he needed - in addition of Grandma - the cows, all of which he knew by name, nature and his car that took him up to the high alpine meadow. We miss him very much and are grateful for the time we were able to spend with him.



The Good Fairy for all situations

Daughter Jasmin helps in the morning to prepare the breakfast buffet. The family business holds a special place in her heart. The proud aunt is always around if a strong woman's hand is needed and she energetically helps out doing whatever needs to be done. Since she grew up in the hotel, she has become friends with many of our regular guests. We're very happy that we have her.

Claudia and Gerald with Maria Pia and Laura Pia


The now almost tall Maria Pia is visibly proud. However, not only is she happy about her little sibling, but also mom and dad, grandma and grandpa and the entire Gabriela team are blown away and can't get enough of the fresh whirlwind in the family.



Great Grandma Ida

That's where we come from

Anyone who knows the roots of their life can give their thoughts, words and works wings, writes Ernst Ferstl. Grandma Ida clearly belongs to our roots and we are commemorating her in this report.

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Great Grandpa Ferdinand

A Picture that is worth a thousand words

Great Grandpa Ferdinand is unfortunately no longer with us. Since it was his embodiment of tradition and authenticity that is so close to all of our hearts today, you can find his photo in many places throughout the hotel. You can be sure that you'll see him here or there during your stay with us. You'll know that that's our Ferdinand - an old school Tyrolean and a visionary at the same time.


We're here
for you!

We place a high value on personal service.Thus no request is too small for us to handle. Please share any questions or concerns that you may have with us, we can help you via telephone or email daily from 8:00 am to 5:00 pm.

+43 5476 6709