Hotel Gabriela
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Questions & Answers

Here you'll find the most frequently asked questions and answers regarding a holiday in our Hotel in Serfaus. For further information, Astrid, Birgit, and Gabi are happy to help at +43 5476 6709. If you have a pressing question that should also be answered here, we're happy to hear from you via email.

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Rooms

Does the Gabriela offer rooms for families?

The Hotel Gabriela as Familiensuiten available for families. The capacity of the rooms can be expanded with a cot or crib. Because availability is limited, we encourage you to make an inquiry as early as possible.

With what are the rooms at the Gabriela Zimmer equipped?

All rooms are equipped with a bath or shower and a WC, SAT-TV, flat screen TV, radio, safe, bath robes, hair dryer, and a cosmetic mirror. You can see more in our room overview.

Gabriela's Dining Package

When is the Après Ski Bar, Bambam, open?

Our après ski bar, Bambam, is open daily from 1:30 pm to 7:00 pm.
 

When is the restaurant, Hiasl'S Stubn, open?

Our restaurant, Hiasl's Stubn, is open from 9:oo am to 11:00 pm.
Warm meals in the winter: 11:30 am to 9:30 pm
Warm meals in the summer 11:30 am to 9:00 pm

Wellness

At which times is the Wellness area open?

Our Wellnessbereich is open for you daily from 3.30 to 7.30 pm.
Bath robes and slippers are already waiting for you in your room.

Hotel

What are the check in and check out times at the Gabriela?

The rooms at the Hotel Gabriela are available on the arrival day beginning at 2:00 pm. Check-out time on your departure day is 10:00 am. You are welcome to store your luggage at the Reception desk until your departure.
 

Which payment methods does the Hotel Gabriela accept?

The following credit cards are accepted at Hotel Gabriela:
Mastercard, Visa, EC-Karte
 

Is there internet or WLan access in the hotel?

Yes. WLAN is availabe throughout the entire hotel free of charge. You'll receive a login code at the Reception desk.
 

ARe pets allows in the Hotel Gabriela?

Pets are welcome. There is an additional charge of € 20.00 (not including food).)

What is the smoking policy in the Hotel Gabriela?

Smoking is not permitted in any part of hotel nor in any of the 50 rooms. Smoking is permitted on our covered sun terrace.
 

Is there child care in the Hotel Gabriela?

No, but the Tourism Office Serfaus-Fiss-Ladis offers many entertaining offers. We're happy to provide any advice we can.
 

What is the Parking situation and what are the parking fees?

Hotel Gabriela has an underground parking garage and free parking places. Cars are personally parked by the CEO, Reinhard, and the Junior Manager, Gerald. 

Serfaus

how far away is the hotel from the ski lift?

Our Hotel is located right in the middle of Serfaus and is approximately 100 meters from the ski life. We offer free ski storage for your equipment in the ski storage facility at the ski shop directly across from the Hotel.
 

how far away is the hotel from the closest ski school?

The closest ski school is about 100 meters from the Hotel.
 

Is it possible to rent ski equipment at the Hotel Gabriela?

No. This is not possible in the Hotel. However, to rent ski equipment, you just need to cross the street. The Bacher Sportcenteris directly across from the Hotel. Alternatively, the following shops are located in the town of Serfaus and you can reserve your ski equipment online:

Can you buy a ski pass when booking a room?

During the winter, you can buy your ski pass across the street from the Hotel at Sportcenter Bacher (where the ski storage is also located) or at the counter at the lift (about 100 meters away). During the summer, you recieve the Super-Summer-Card directly from us which allows you to use all the lifts free of charge.

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