• Hotel > FAQ

  • Here you'll find some frequently-asked questions about Hotel Gabriela and your stay in Serfaus, along with answers to them. If your question is missing from this list, we would be glad to receive it by email.

    Accommodation

    Does Hotel Gabriela offer family accommodation?
    Families at Hotel Gabriela can stay in our Family Suites.
    You can also request an extra full-sized or children's bed in other rooms.
    Since the supply of beds is limited, you are requested to make enquiries well in advance.

    What facilities are available in Hotel Gabriela's rooms?
    All rooms have a bath or shower and toilet, satellite TV, flat-screen television, radio, telephone, safe, bathrobes, hairdryer and make-up mirror.
    Go to survey of rooms

    Enjoyment

    When is the Hiasl's Stubn restaurant open?
    Our Hiasl's Stubn restaurant is open from 9 a.m. to midnight, 365 days a year.
    Hot Meals in winter: 11:30 a.m. to 9:30 p.m.
    Hot Meals in summer: 11:30 a.m. to 2 p.m. and 6 p.m. to 9 p.m.

    When is the Après Ski Bar Bambam open?

    Our Après Ski Bar Bambam is open every day from 1.30 p.m. to 7 p.m.

    Relaxation

    When is the Wellness Zone open?
    Our Wellness Zone is open daily from 3:30 p.m. to 7:30 p.m.
    Bathrobes and slippers are provided in your room.

    Serfaus

    How far is Hotel Gabriela from the ski-lift?
    Our hotel is in the center of Seraus, about 100 meters from the ski-lift. Our hotel offers free storage of your skiing gear in the ski store across the street.

    How far is it from Hotel Gabriela to the nearest skiing school?

    The nearest ski school is about 100 meters from the hotel.

    Can I rent ski gear at Hotel Gabriela?

    No, but there's a ski store right across the street.

    Can I book a ski-pass at the same time as booking a room?

    No, but you can buy a ski-pass at the ski store across the street.

    Hotel

    What are the check-in and check-out times at Hotel Gabriela?
    Rooms at Hotel Gabriela are available from 2 p.m. on the day of arrival.
    You can check out by 10 a.m. on the day of departure.
    Luggage can be left with us for safe-keeping.

    What are the payment methods at Hotel Gabriela?
    Hotel Gabriela accepts the following credit cards: Mastercard, Visa, Ec-Karte.

    Does Hotel Gabriela offer Internet or wireless WLAN access?
    Yes. Wireless broadband internet access cards are available at the reception desk.

    Are pets allowed at Hotel Gabriela?
    Pets are allowed. The extra charge for pets is €17 per day (not including food).

    Smoking at Hotel Gabriela
    All 50 rooms at Hotel Gabriela are non-smoking rooms. Smoking is permitted only in the hotel's bar.

    Does Hotel Gabriela offer child-care?
    No.

    Parking facilities and parking fees
    Hotel Gabriela has free parking. Cars are parked by the hotel's owner, Mr. Kirschner himself.

    Best regards from Serfaus,
    Your hotelkeeper,
    The Kirschner Family
    Zahlungsmöglichkeiten
    Kreditkarten
    Im Hotel Gabriela werden folgende Kreditkarten akzeptiert: EC-Card, American Express, Visa, Mastercard/Eurocard, JCB und Diners Card.
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